Case Study

Case Study: Certified End-to-End Logistics for Medical Technology

Line Feeding, as well as handling, storage, and worldwide shipping of medical devices for a leading global provider of medical systems—including preparation for hospital logistics and industry-specific Value Added Services

99.5

On-time Line Feeding—within a maximum of 5 hours

99.7

Reliability in finished goods lead times—maximum 2 days after order receipt

Fehler-Prinzip bei Zoll- & regulatorischer Abwicklung

INDUSTRY:

Medical Technology / Healthcare

CLIENT:

A leading global provider of medical systems

PROJECT START:

1995

LILA SERVICES:

Line Feeding
HANDLING, STORAGE, AND SHIPPING
PREPARATION FOR HOSPITAL LOGISTICS
INDUSTRY-SPECIFIC Value Added Services
WORLDWIDE SHIPPING, INCLUDING CUSTOMS AND EXPORT CLEARANCE

INITIAL SITUATION & CHALLENGE

A Partnership Since 1995—Growing Alongside Increasing Complexity

Our collaboration with the customer began as early as 1995 and has been continuously expanded. From the very beginning, the focus has been on ensuring reliable Line Feeding for finished products and their worldwide shipment—always in compliance with the highest quality and regulatory standards.

THE SOLUTION

A certified end-to-end logistics concept for medical technology

End-to-end Line Feeding, as well as handling, storage, and shipping of production materials, finished goods, and medical supplies
Highest quality standards: Our ISO 13485 certification, which we have held since 2015, underscores our exceptional expertise in handling highly regulated medical technology processes—a standard that not every logistics facility meets.
Industry-specific Value Added Services such as climate-controlled storage and decontamination using specialized equipment and protective gear
Preparing for Hospital Logistics at the Pre-Delivery Center
Reliable worldwide shipping, including international labeling and customs and export preparation
Continuous process adjustments amid increasing complexity
Automation and Commissioning of Autonomous Mobile Robots (AMR) in 2025
Sustainable transportation solution: The shuttle service between the logistics center and the production facility is operated by electric trucks and actively contributes to reducing emissions.

THE RESULT

Certified Supply Security—Stable, Reliable, and Continuously Evolving

Today, the customer benefits from a certified end-to-end logistics concept that consistently meets the highest regulatory requirements—and reliably keeps pace with increasing complexity.

High supply reliability for production despite increasing volumes and complexity

Short, reliable lead times between the logistics center and the production facility

Regulatory compliance through consistent adherence to the medical device industry's requirements

Certified Quality: Facility certified to ISO 13485 since 2015

Unparalleled reliability in customs and export processing in accordance with international standards

Stable, continuously improved processes through early automation

Top-quality standards, regulatory compliance, and reliable Line Feeding are particularly critical in the medical technology sector. This is because the processes behind these standards are responsible for products that directly contribute to people’s health in everyday clinical practice. Through automated and certified processes, we ensure these requirements are met every day and continuously improve them.